Claims Control™ helps you get claims handling and costs under control.
Whether you’re seeking to capture new efficiencies or are inundated by a backlog or other high volume situation, our Claims Control™ program packages the resources of Guardian, our specialized team of experts and proven track record, into a cost-contained program tailored to meet your specific objectives. You enjoy the freedom and confidence that comes from knowing your company's claims are being handled by a team of highly trained experts, along with the convenience and control that comes from accurate, consistent reporting and easy access to all files and claims professionals.
On- or Off-site Claims Handling
You want it done yesterday. The only question is: our place or yours?
Whether you need to outsource all claims, or a specific segment of claims due to high activity, Guardian provides you convenient, flexible, full-service claims administration and consulting on an outsourced basis. Claims Control™ provides a single point of contact for all claims administration. You enjoy all the benefits of working with an in-house claims department located just down the hall, even if it isn’t. That’s because you can choose to have our personnel deployed to your site or to tap our unique ability to work remotely.
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eGuard
When it comes to keeping control of claims, eGUARD™ is virtually unstoppable.
24 hours a day, 7 days a week, eGUARD™ provides complete, accurate, and consistent reporting to our surety clients, keeping you informed of the status of all claims, from receipt through successful resolution. eGUARD™, our proprietary in-house claims system, records all transactions and claims handling activities, and provides you password-protected internet access to this information. Of course, flexibility is one of our cornerstones, so Guardian personnel can handle claims using either our system or your own.
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