Minimum Requirements:

• Bachelor’s or Associate’s degree or equivalent
• 3-5+ years’ experience as a professional administrative assistant
• Prior experience in as many of the business functions mentioned as possible – claim coordination, marketing, sales, HR, executive support
• Proficiency in MS Word, Excel, PowerPoint, Project, and Outlook
• Excellent organizational, interpersonal and communication (both verbal and written) skills
• Experience answering and initiating client phone calls, replying to emails, scheduling appointments, etc.
• Strong multi-tasking skills
• Attention to detail
• Ability to solve problems quickly and efficiently
• Self-starter with excellent anticipation skills, problem solving and follow-up abilities
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline-driven environment
• Comfortable communicating with other employees and clients at various levels of any organization
• Work with tact and confidentiality in a fast-paced environment
• Ability to juggle various client outreach efforts
• Familiarity with a CRM system such as SalesForce highly desired
• Familiarity with Constant Contact is ideal
• Some familiarity with events planning and product ordering also a plus
• Should you happen to have experience with other software, specifically a claims management system, kindly point that out to us!
• Ability to pass a background check

This description portrays in general the type/level of work performed, but it is not intended to be all-inclusive or represent specific duties of any one incumbent.

The right candidate possesses data acumen, a research mindset, and a command of grammar and clear language (prior experience with and/or interest in construction/engineering are both highly desired.) In addition to working with a high volume of data (includes organizing it, inputting it, and checking it for accuracy!), you are driven by your ability to generate dozens of smart, precise reports weekly that succinctly convey and substantiate our construction and engineering experts’ claim investigation processes, conclusions, and recommended action steps.

Qualifications & Requirements

• B.A. or B.S. degree
• 3-5 years’ progressively responsible work experience
• Construction experience a plus
• Technical, analytical mindset – details, numbers, facts, organization
• Excel & Pivot pro (and a quick study on other software, too!)
• Claims report experience is also helpful, but we’re open to the right mix of intelligence, diligence, and drive
• Writing and grammar prowess – ability to convey complex information into readily understandable reports
• Demonstrated time management and the ability to work well under pressure
• Flexible, accommodating personality to support the work of multiple professionals
• Ability to multitask, shift priorities, and manage time effectively

Partial List of Responsibilities

• Digest complex information from subject matter experts
• Compose complete reports that include claim and investigation narratives, as well as expert recommendations, in a timely, error-free manner
• Peer-review others’ written reports for clarity, brevity, grammar, typos and other errors
• Incorporate feedback and notes from others
• Create spreadsheets, tables, graphs and charts that visualize the data
• Learn, over time, more about construction, engineering, insurance, surety, and law
• Other assignments, as needed and assigned, as capacities are proven
• This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent.

Submit your resume today and tell us why you think this is the ideal role for you.

RESPONSIBILITIES

Forensic Investigations

• Provide expert forensic analysis — provide honest and unbiased analysis and consultation on various property failures
• Perform field inspections
• Review all pertinent construction documentation per client’s requests
• Schedule onsite inspections with property owners to conduct physical inspections and develop written reports of findings
• Provide appraisals on structures and equipment on an as-needed basis
• Coordinate and provide information in a manner satisfactory to clients’ expectations.
• Provide written estimates on structures to determine value of damages and responsible party/parties.
• Travel to perform projects within the standard regional boundaries as needed.
• Consistently meet or exceed the established performance metrics for this position.
• Provide expert testimony and/or depositions as needed for assigned projects.
• Work flexible schedule during periods of peak business demand.
• Provide excellent customer service to Guardian’s clients.
• Proactively pursue additional training and mentoring opportunities, in addition to added education and/or certifications.
• Other duties as assigned.

REQUIREMENTS

• Applicant must be a registered Professional Engineer (P.E.)  in Texas.
• Multiple P.E. licensure in surrounding states preferred but not required.
• Minimum of a Bachelor’s Degree in related Engineering field: civil or structural.
• Previous forensic experience (5 years) is highly preferred.
• Previous expert testimony or deposition experience highly preferred.
• Adaptable attitude and willingness to learn new skills and techniques.
• Well-organized with the ability to meet project deadlines.
• Hands-on engineering experience (structural/mechanical/electrical investigations, etc.)
• Able to climb roofs, crawl in tight spaces, etc.
• Excellent written and verbal communication skills.
• Team oriented and enjoy service-oriented work.
• Honest and ethical business practices at all times.
• Experience writing detailed reports.
• Valid driver’s license with an acceptable driving record in accordance with Guardian’s guidelines.
• Willing to travel and/or work a flexible schedule during periods of peak demand.
• Willing to work from a remote office setting while traveling from project site to project site.
• Meet all pre-employment standards and background check requirements.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent.

RESPONSIBILITIES

•Investigations
•Provide construction-related analysis to our clients on a variety of diverse engineering projects.
•Perform field inspections of residential, commercial, and industrial projects for contract conformity, code compliance and/or assessment of cause and origin and damages.
•Review all pertinent construction documentation per clients’ requests and provide honest, unbiased analysis and consultation on alleged damages and deficiencies.
•Schedule on-site inspections with property owners and develop written reports of observations and findings.
•Work closely with marketing to develop technical presentations, white papers and case studies for continuing education and promotional efforts.
•Provide written estimates on structures to determine value of damages and responsible parties.
•Travel is frequently required in the course of field investigations and while performing project completion duties.
•Provide timelines and project updates to clients on a consistent and timely basis.
•Other duties, as assigned.

REQUIREMENTS

•Applicant must be a Professional Engineer (P.E.) in Texas.
•Multiple licensure in surrounding states preferred but not required.
•Minimum of Bachelor’s Degree in related engineering field – civil or structural.
•Forensic experience highly desirable.
•Prior project engineering or construction project management a plus.
•Expert testimony or deposition experience preferred but not required.
•Adaptable attitude and willingness to learn new skills and techniques.
•Well organized with the ability to meet project deadlines.
•Excellent written and verbal communication skills.
•Honest and ethical business practice always.
•Able to travel and/or work a flexible schedule during periods of peak demand.
•Possess a valid driver’s license with an acceptable driving record in accordance with Guardian’s guidelines.
•Meet all pre-employment standards and background check requirements.

This description portrays in general the type/level of work performed, but it is not intended to be all-inclusive or represent specific duties of any one incumbent.

RESPONSIBILITIES

Forensic Investigations

• Provide expert forensic analysis — provide honest and unbiased analysis and consultation on various property failures
• Perform field inspections
• Review all pertinent construction documentation per client’s requests
• Schedule onsite inspections with property owners to conduct physical inspections and develop written reports of findings
• Provide appraisals on structures and equipment on an as-needed basis
• Coordinate and provide information in a manner satisfactory to clients’ expectations.
• Provide written estimates on structures to determine value of damages and responsible party/parties.
• Travel to perform projects within the standard regional boundaries as needed.
• Consistently meet or exceed the established performance metrics for this position.
• Provide expert testimony and/or depositions as needed for assigned projects.
• Work flexible schedule during periods of peak business demand.
• Provide excellent customer service to Guardian’s clients.
• Proactively pursue additional training and mentoring opportunities, in addition to added education and/or certifications.
• Other duties as assigned.

REQUIREMENTS

• Applicant must be a registered Professional Engineer (P.E.)  in Florida.
• Multiple P.E. licensure in surrounding states preferred but not required.
• Minimum of a Bachelor’s Degree in related Engineering field: civil or structural.
• Previous forensic experience (5 years) is highly preferred.
• Previous expert testimony or deposition experience highly preferred.
• Adaptable attitude and willingness to learn new skills and techniques.
• Well-organized with the ability to meet project deadlines.
• Hands-on engineering experience (structural/mechanical/electrical investigations, etc.)
• Able to climb roofs, crawl in tight spaces, etc.
• Excellent written and verbal communication skills.
• Team oriented and enjoy service-oriented work.
• Honest and ethical business practices at all times.
• Experience writing detailed reports.
• Valid driver’s license with an acceptable driving record in accordance with Guardian’s guidelines.
• Willing to travel and/or work a flexible schedule during periods of peak demand.
• Willing to work from a remote office setting while traveling from project site to project site.
• Meet all pre-employment standards and background check requirements.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent.

RESPONSIBILITIES

•Investigations
•Provide construction-related analysis to our clients on a variety of diverse engineering projects.
•Perform field inspections of residential, commercial, and industrial projects for contract conformity, code compliance and/or assessment of cause and origin and damages.
•Review all pertinent construction documentation per clients’ requests and provide honest, unbiased analysis and consultation on alleged damages and deficiencies.
•Schedule on-site inspections with property owners and develop written reports of observations and findings.
•Work closely with marketing to develop technical presentations, white papers and case studies for continuing education and promotional efforts.
•Provide written estimates on structures to determine value of damages and responsible parties.
•Travel is frequently required in the course of field investigations and while performing project completion duties.
•Provide timelines and project updates to clients on a consistent and timely basis.
•Other duties, as assigned.

REQUIREMENTS

•Applicant must be a Professional Engineer (P.E.) in Florida.
•Multiple licensure in surrounding states preferred but not required.
•Minimum of Bachelor’s Degree in related engineering field – civil or structural.
•Forensic experience highly desirable.
•Prior project engineering or construction project management a plus.
•Expert testimony or deposition experience preferred but not required.
•Adaptable attitude and willingness to learn new skills and techniques.
•Well organized with the ability to meet project deadlines.
•Excellent written and verbal communication skills.
•Honest and ethical business practice always.
•Able to travel and/or work a flexible schedule during periods of peak demand.
•Possess a valid driver’s license with an acceptable driving record in accordance with Guardian’s guidelines.
•Meet all pre-employment standards and background check requirements.

This description portrays in general the type/level of work performed, but it is not intended to be all-inclusive or represent specific duties of any one incumbent.

Construction & Engineering Forensic Investigations/Surety Claims

• Provide expert forensic analysis — provide honest and unbiased analysis and consultation on various construction claims
• Perform field inspections
• Review all pertinent construction documentation per client’s requests
• Coordinate and provide information in a manner satisfactory to clients’ expectations
• Provide written cost estimates on structures to determine value of damages and responsible party/parties
• Travel to perform projects
• Consistently meet or exceed the established performance metrics for this position
• Provide expert testimony and/or depositions as needed for assigned projects
• Work flexible schedule during periods of peak business demand
• Provide excellent customer service to Guardian’s clients
• Proactively pursue additional training and mentoring opportunities, in addition to added education and/or certifications
• Other duties as assigned

REQUIREMENTS

• Applicant must be a registered Professional Engineer (P.E.)  in Maryland
• Multiple P.E. licensure in surrounding states preferred
• Minimum of a Bachelor’s Degree in related Engineering field: civil or structural.
• Previous forensic experience (5 years) is highly preferred.
• Previous expert testimony or deposition experience highly preferred
• Adaptable attitude and willingness to learn new skills and techniques
• Well-organized with the ability to meet project deadlines
• Hands-on engineering experience (structural/mechanical/electrical investigations, etc.)
• Able to climb roofs, crawl in tight spaces, etc.
• Excellent written and verbal communication skills
• Team-minded and enjoy service-oriented work
• Honest and ethical business practices at all times
• Experience writing detailed reports
• Valid driver’s license with an acceptable driving record in accordance with Guardian’s guidelines
• Willing to travel and/or work a flexible schedule during periods of peak demand
• Willing to work from a remote office setting while traveling from project site to project site
• Meet all pre-employment standards and background check requirements

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent.

RESPONSIBILITIES

•Investigate an array of engineering and construction projects (civil/structural) to determine the cause & origin of failures, damages, incomplete work and/or defects — must be “hands-on” and willing to climb roofs, crawl in tight spaces, etc.

•Document existing site conditions using scaled sketches and/or diagrams, measurements, collection of written and photographic evidence, etc.

•Research a variety of technical issues using codes, standards, technical papers, text books, Internet, etc.

•Analyze available data, develop conclusions and prepare accurate, clear and concise investigative reports

•Develop technical project proposals, presentations and detailed budgets

•Provide expert testimony and/or depositions as needed

•Prepare exhibits and provide other litigation support as needed

•Participate in on-going training and development to assure knowledge and skills remain current and comprehensive

•Participate in business development activities and functions

•Become a respected facilitator on the team

•Provide effective management of all assigned tasks, meeting budget and delivery time frames and ensuring complete client confidence and satisfaction

QUALIFICATIONS

•Bachelors of Science degree in Civil Engineering or Structural Engineering from an accredited university

•Active P.E. license in California

•Multiple P.E. licenses in surrounding/other states highly preferred

•At least 5-10 years’ forensic engineering investigations experience

•Prior expert testimony or deposition experience preferred (but not required)

•Walking and climbing, as needed, to inspect multi-story residential, commercial and industrial sites

•Strong project management, data interpretation and technical writing skills

•Flexible working style to accommodate rapidly changing project and business needs

•Excellent interpersonal skills with the proven ability to interact effectively, persuasively and tactfully with clients and all Guardian employees at every level

•A willingness to travel, to both support projects and grow the business, is a vital part of this position’s responsibilities

•A valid Driver’s License with an acceptable driving record in accordance with Guardian’s standard

Qualifications:

• 5 years’ professional sales experience
• Bachelor’s Degree, with familiarity of engineering and construction highly desired (but other technical sales and claims experience is also welcome)
• Ability to lead business development activities and coordinate with in-house experts across CA, NV, AZ
• Demonstrated proficiency in client care, optimizing the client experience and seeing the sale through to quality service delivery, increasing client volume and referrals
• Self-disciplined and can self-direct but has plenty of references attesting to team spirit, compromise and self-sacrifice

Responsibilities:

•Develop both the Construction Defect and Property & Casualty practices in the West, which requires extensive (up to 75%) travel and superior organizational and communication skills

•Utilize consultative selling techniques and consummate follow-up to meet and exceed your goals

•Collaborate with Executive Management in identifying company opportunities and in crafting your annual, quarterly, monthly and weekly target reach-out plans; execute with integrity and tenacity

•You will make initial contact with decision-makers at insurance companies, law firms, third party administrators, and others

•Extensive use of the web, social and news sites, industry networking and trade shows

•Track all activities, including qualifications and close rates, in company’s CRM, ACT

•Conduct self in a manner consistent with the company’s mission and 30-year service reputation

This description generally describes this position, but it is not intended to comprehensively define the duties of any particular incumbent.

COMPETITIVE COMPENSATION & BENEFITS

Salary + commission

401k and company profit sharing

Medical, Vision and Dental insurance

Expense reimbursement for client lunches, etc.

Paid time off

Reimbursement for additional licenses

Advancement opportunities