/ ABOUT THE CLAIM A carrier-client’s insured reported that a water leak in their basement and crawlspace occurred due to a frozen plumbing line during a major winter storm. Numerous daily record lows and record minimum highs had been recorded. According to local weather data sources, during this event the residence was subjected to subfreezing temperatures as low as 0℉...

/ ABOUT THE CLAIM The owner of a 30,000 s.f. building, in operation as a motel franchise, filed a claim with his insurance carrier alleging significant damage due to a recent wind event. Specifically, he claimed the 1995-built structure’s wood framing had been compromised. The insurance company called upon the forensic engineering team at Guardian & YA Group to investigate...

ABOUT THE CLAIM In the wake of a hurricane, the owner of a small commercial building utilized as a fabrication shop filed a claim with his property insurance carrier. The well-regarded insurer wanted to expedite claims processing, honoring its obligations and tradition of customer service in times of devastation and loss but at the same time had to ensure it...