/ABOUT THE CLAIM A homeowner reported that strong winds had damaged his roof, allowing water into the kitchen and causing problems with the vinyl tile flooring that included lifting and tenting there and in adjacent rooms. The small suburban home’s claim seemed straightforward: a storm rolls through, shingles lift, water follows. But as with many investigations, the easy answer didn’t...

/ ABOUT THE CLAIM A carrier-client’s insured reported that a water leak in their basement and crawlspace occurred due to a frozen plumbing line during a major winter storm. Numerous daily record lows and record minimum highs had been recorded. According to local weather data sources, during this event the residence was subjected to subfreezing temperatures as low as 0℉...

/ ABOUT THE CLAIM The owner of a 30,000 s.f. building, in operation as a motel franchise, filed a claim with his insurance carrier alleging significant damage due to a recent wind event. Specifically, he claimed the 1995-built structure’s wood framing had been compromised. The insurance company called upon the forensic engineering team at Guardian & YA Group to investigate...