/ ABOUT THE CLAIM / A homeowner complained to their insurance carrier about a tall retaining wall at the back of their property. The wall creates a terrace with two parking spaces below, accessible by a back alley. The policyholder’s primary concern was that the retaining wall appeared to have moved. ABOUT THE INVESTIGATION / Immediately, Guardian Group, Inc. sent...

/ ABOUT THE CLAIM / Perhaps it is only expected, normal human behavior that in the wake of a storm a property owner will assume that any damage he/she takes note of must have been the consequence of the hail produced by that storm. It is a common occurrence among residential and commercial property owners alike. This particular claim involved...

/ ABOUT THE CLAIM Recently Guardian Group’s Property & Casualty Group was asked to investigate alleged roof damage and interior moisture intrusion at a residence in the Southwest. The over 2000 square foot home was originally constructed in 1998 and utilized a steep-slope roofing system with asphalt shingles. Our client on this claim, the insurance carrier, asked Guardian’s construction and...