ABOUT THE CLAIM When a surety company received a warranty-related claim on a performance bond they had written, Guardian Group’s Surety Group was called in to help assess and ameliorate the situation. The principal was a concrete contractor who had won the city’s pool project. Not long after project completion, the municipality-obligee began receiving reports from residents as well as...

/ ABOUT THE CLAIM / One of Guardian’s longstanding TPA clients required technical engineering support on a recent property claim. They needed a reliable determination of cause & origin for reported water damages. The ocean-close structure is a three-story, 24-unit apartment building comprised of a combination of reinforced concrete and CMUs (concrete masonry units.) The property owner claimed damages on...

/ ABOUT THE CLAIM / Not every surety bond claim involves a multi-million dollar construction project takeover. Often, performance bond investigations are, regardless of size, really about identifying the best and fairest way forward for the surety and its client-principal. Guardian Group’s Surety Group was recently called in to consult on behalf of one of its longstanding clients. The claim...